Campbells Soup
Reviews and Complaints
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Verified ReviewerUnpalatable soup changes
In reference to the Cream of Mushroom soup change of taste and quality .
It looks more like a gelatinous mass of pale bile more than anything else .
The consistency has changed and the taste is quite off-putting . So much so that after 45 years of buying and enjoying the taste of Cream of mushroom soup those days are coming to an end .
The remaining 2 dozen cans are going to the food bank .
If I recall Campbell's soup tried this once before maybe 15 years back and the results were the same . Time to look elsewhere .
Preferred solution: Let the company propose a solution
User's recommendation: Untill Campbells deals with this issue , I would not recommend the soup .
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Verified ReviewerCream of mushroom soup has changed
For the past 30 years I have enjoyed making pork chop casserole with Campbell's cream of mushroom soup. It was always a real favourite.
A few years ago I happened to be shopping in the US and picked up 2 cans to add to the other two (canadian) fans I had at home, for supper that night. When I opened the US cans there was an odd smell to the soup but knowing that Kraft dinner and come tasted different, I just thought oh well, I'm sure it'll be edible. It wasnt. The taste was unbearable.
No one could eat it so the whole lot got thrown away. We thought the two U.S. cans might have been bad. We bought it once more from the US at another store and it was the same offputting taste.
A bit like that nauseating microwave popcorn smell that only a few people can't abide. How relieved I was that i could still get the Canadian version. Now a few years later, I wonder if it's changing to the awful version. Today I bought 4 cans and noticed two small changes.
The texture was slippery and smooth with less viscosity, and the taste (not like the American stuff) was creamier in a fake way, plus the mushroom flavour was way less.
So my fear is that it will get worse. Is it time for me to make it from scratch?
- Used to like dependable food quality
- Changed the recipe
Preferred solution: Let the company propose a solution
Discontinued
- Great soup
- Discontinued
Preferred solution: BRING IT BACK ESPECIALLY DURING THIS TRYING TIME! WHY???????
User's recommendation: BRING THIS SOUP BACK!!!!!!!!!!
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Verified Reviewer | Brooklyn, New YorkFinding Soup
Preferred solution: Red Clam Chowder Soup??
Inferior quality
Preferred solution: Bring back your quality
User's recommendation: Try other brands. I've only used Campbell's for years, now not sure.
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Verified ReviewerTerrible customer service contact
Preferred solution: Full refund
Mushroom soup has changed drastically! Horrible!
User's recommendation: Don’t buy Campbell’s Mushroom soup, something is horribly gone wrong with this new recipe!
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Verified Reviewer | Ballwin, MissouriTaste is changed
Preferred solution: Let the company propose a solution
Mushroom soup not the same
For years I have loved only Campbells mushroom soup and I am so upset that they change the recipe its like this thick gluey mess and doesnt have the same creamy taste. Go back to the original recipe
Preferred solution: Go back to original mushroom soup recipe or will quit buying as now horrible
Soups are great!
Preferred solution: Let the company propose a solution
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Verified ReviewerQuality
Preferred solution: Improve quality control and/or design
User's recommendation: Wear gloves when attempting to open
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMake your own soups from scratch.
- Meh
- Will no longer use products
- Changed the recipe
Preferred solution: Let the company propose a solution
Cream of Mushroom Soup is gross now
Preferred solution: go back to the old recipe
User's recommendation: don't buy it
Dont buy cream of mushroom
Preferred solution: Let the company propose a solution
GROSS MEAT
- Meh
- Will no longer use products
Preferred solution: Let the company propose a solution
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I used to love it, then they changed the recipe and it tastes like cornstarch and flavouring is all they use to make it. If something good is changed for the worse, of course sales will go down. If you need vegetarian, create a new soup, don't wreck the old one people loved with the cream and chicken stock.
It is gross and disgusting now. I will not be buying it again.
Cream of mushroom soup is NOT the same, and I agree with your comments, it was a favourite, not anymore and so sad why they would change a good thing.